Because of the COVID-19 Pandemic, internet commerce is at an all-time high, creating unprecedented levels of orders and residential deliveries for our package delivery partners. This is creating some challenges which are keeping us from serving customers the way we want and you deserve. For this, we are truly sorry!

  1. While we've projected estimated delivery dates as accurately as possible, please note there may be delays from our package delivery partners as they're experiencing large volumes and Employee shortages. If your order takes longer than expected, we’re very sorry and appreciate your patience in allowing a few extra days before contacting us.
  2. We are committed to our customers and doing our best to respond as quickly as possible, but our incoming communications exceed our capacity. Regrettably, we are days behind in answering emails, and experiencing long wait times when webchat is enabled. We have all available Employees, regardless of their position in the company, helping ship packages and respond to customers. Rest assured, you will get your order and we'll respond to your communications as fast as we can. We’re working on returning phone calls and emails as quickly as possible.

We're very sorry for the package delays and communication issues. Thanks so much for your patience, understanding & loyalty!